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Frequently Asked Questions

 

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Q. Does MVP sell portable propane tanks and if so what sizes are available?

A. We are able to purchase a variety of sizes, but the most common and easy to get sizes are 20lb, 30lb and 100lb cylinder tanks as well as 33lb and 43lb forklift tanks. Prices and availability may vary, but if we don't have it we can usually get it for you.

Q. Does MVP fill portable propane tanks?

A. We fill propane cylinders at our Main Office located at 1722 Mandan Ave, Mandan, ND.

Q. How do I recertify my propane tank? Is it cheaper to get a new one?

A. Customers can drop a tank off at our Main Office between 8:00 a.m. and 4:30p.m, Mon-Thurs or 8:00a.m. - 2:30 p.m. on Fridays and the tank can be recertified (valve change if required) and refilled usually by the next business day. Depending on the size of the tank would determine whether replacing valves and a recertification would be cost effective or if simply getting a new tank would suit you better. Feel free to call and ask one of friendly propane technicians which option would better suit your needs.

Q. Do you make or sell assorted propane accessories such as gauges, custom hoses, regulators, etc?

A. We have parts and accessories should the need arise for you to complete some small propane jobs around the house or shop. We also make customer hoses for all of your grilling, camping and heating needs. Although, most people know a little bit about propane parts and services, we strongly recommend you have all worked performed by a certified propane technician to avoid any disastrous or deadly mistakes.

Q. When should I call in for a propane delivery for my bulk propane tank?

A. We recommend notifying us that you need propane when your tank gauge reads 25%. This gives both us, your supplier and you, the customer, enough time to make it out to your tank should we get backed up and can't make it out right away. The cushion is just a peace of mind for all parties involved.

Q. Does it matter that I can't see my tank anymore because it's buried under snow?

A. We strongly recommend that you keep the sides, top and bottom of your tank(s) free and clear of debris as best as possible. Also keeping a free and unobstructed path to your tank is a good precautionary measure. In the event of an emergency you want to be able to access your tank right away with as little hassle as possible. We also recommend keeping all propane connections going into the structure, should they be above ground, free and clear of all debris. Debris, snow especially, can build up on and around outside connectors and fixtures and add weight that they were not designed carry. This unintended weight atop the fixtures can lead to the fixtures fracturing or completely tearing away from the structure which poses a potential threat if not caught in time.

Look at the Propane Safety Brochure for more info.